At M Star Gifts, we aim to deliver happiness on time! Every product is carefully packed and shipped to ensure it reaches you in perfect condition.
1. Processing Time
All customized orders are processed within 2–5 business days after confirmation. Since each product is made to order, the delivery time may vary depending on the design and customization requirements.
2. Shipping Time
Once dispatched, delivery usually takes 3–7 business days within India. Remote or rural areas may take slightly longer depending on the courier service.
3. Free Shipping
We offer free shipping on selected products or promotional orders across India. Additional charges may apply for express or international deliveries.
4. Tracking Details
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp to monitor the delivery status.
5. International Shipping
We deliver personalized gifts worldwide, including the USA, UK, Canada, UAE, and Australia. International shipping times and costs vary based on the destination and weight of the parcel.
6. Delay in Delivery
While we always try to deliver on time, unforeseen delays due to courier issues, public holidays, or weather conditions may occur. Such delays are beyond our control but we’ll do our best to assist you.
For shipping-related inquiries:
📧 Email: mstargifts01@gmail.com
📞 Phone/WhatsApp: +91 7632941204